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  2. FAQ

FAQ

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  • Who can I contact for customer service?
  • I forgot my username and password, how do I retrieve them?
  • Will you share my details to anyone else?
  • How secure is the credit card payment?
  • What devices can I access MHE program on?
  • Do I need storage on my device to watch the video?
  • Wow! This program is great. I want to help others?
  • Is My Health Explained translated into additional languages?
  • I don’t have diabetes but someone I care about does. Will this be any good for me?
  • I already know what I’m doing, why should I buy this?
  • If I purchase the program from my phone can I also access it on my computer?
  • How long do I have access to my customised program?
  • What to expect with my program / What does it include?
  • Can I add additional diabetes programs to my account?
  • What happens if I subscribe to the website?
  • Is it a one-time payment or a monthly subscription? (It’s one-time only!)
  • Why is the program not free?
  • Who else has helped develop this diabetes program?
  • Can I have a private consultation with Dr Sultan?
  • Is Dr Sultan affiliated with any professional organisations?
  • What is an Endocrinologist and how do you become one?
  • Who is Dr Sultan Linjawi?
  • How do I login?
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